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Article
Publication date: 27 February 2023

Hyogon Kim, Eunmi Lee and Donghee Yoo

This study quantified companies' views on the COVID-19 pandemic with sentiment analysis of US public companies' disclosures. The study aims to provide timely insights to…

Abstract

Purpose

This study quantified companies' views on the COVID-19 pandemic with sentiment analysis of US public companies' disclosures. The study aims to provide timely insights to shareholders, investors and consumers by exploring sentiment trends and changes in the industry and the relationship with stock price indices.

Design/methodology/approach

From more than 50,000 Form 10-K and Form 10-Q published between 2020 and 2021, over one million texts related to the COVID-19 pandemic were extracted. Applying the FinBERT fine-tuned for this study, the texts were classified into positive, negative and neutral sentiments. The correlations between sentiment trends, differences in sentiment distribution by industry and stock price indices were investigated by statistically testing the changes and distribution of quantified sentiments.

Findings

First, there were quantitative changes in texts related to the COVID-19 pandemic in the US companies' disclosures. In addition, the changes in the trend of positive and negative sentiments were found. Second, industry patterns of positive and negative sentiment changes were similar, but no similarities were found in neutral sentiments. Third, in analyzing the relationship between the representative US stock indices and the sentiment trends, the results indicated a positive relationship with positive sentiments and a negative relationship with negative sentiments.

Originality/value

Performing sentiment analysis on formal documents like Securities and Exchange Commission (SEC) filings, this study was differentiated from previous studies by revealing the quantitative changes of sentiment implied in the documents and the trend over time. Moreover, an appropriate data preprocessing procedure and analysis method were presented for the time-series analysis of the SEC filings.

Details

Data Technologies and Applications, vol. 57 no. 2
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 15 June 2021

Hoyoung Rho, Keunho Choi and Donghee Yoo

This study identifies whether the Internet search index can be used as effective enough data to identify agricultural and livestock product demand and compare the accuracy of the…

Abstract

Purpose

This study identifies whether the Internet search index can be used as effective enough data to identify agricultural and livestock product demand and compare the accuracy of the prediction of major agricultural and livestock products purchases between these prediction models using artificial neural network, linear regression and a decision tree.

Design/methodology/approach

Artificial neural network, linear regression and decision tree algorithms were used in this study to compare the accuracy of the prediction of major agricultural and livestock products purchases. The analysis data were studied using 10-fold cross validation.

Findings

First, the importance of the Internet search index among the 20 explanatory variables was found to be high for most items, so the Internet search index can be used as a variable to explain agricultural and livestock products purchases. Second, as a result of comparing the accuracy of the prediction of six agricultural and livestock purchases using three models, beef was the most predictable, followed by radishes, chicken, Chinese cabbage, garlic and dried peppers, and by model, a decision tree shows the highest accuracy of prediction, followed by linear regression and an artificial neural network.

Originality/value

This study is meaningful in that it analyzes the purchase of agricultural and livestock products using data from actual consumers' purchases of agricultural and livestock products. In addition, the use of data mining techniques and Internet search index in the analysis of agricultural and livestock purchases contributes to improving the accuracy and efficiency of agricultural and livestock purchase predictions.

Details

Data Technologies and Applications, vol. 55 no. 5
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 14 May 2018

Hanjun Lee, Keunho Choi, Donghee Yoo, Yongmoo Suh, Soowon Lee and Guijia He

Open innovation communities are a growing trend across diverse industries because they provide opportunities of collaborating with customers and exploiting their knowledge…

1528

Abstract

Purpose

Open innovation communities are a growing trend across diverse industries because they provide opportunities of collaborating with customers and exploiting their knowledge effectively. Although open innovation communities can be strategic assets that can help firms innovate, firms nonetheless face the challenge of information overload incurred due to the characteristic of the community. The purpose of this paper is to mitigate the problem of information overload in an open innovation environment.

Design/methodology/approach

This study chose MyStarbucksIdea.com (MSI) as a target open innovation community in which customers share their ideas. The authors analyzed a large data set collected from MSI utilizing text mining techniques including TF-IDF and sentiment analysis, while considering both term and non-term features of the data set. Those features were used to develop classification models to calculate the adoption probability of each idea.

Findings

The results showed that term and non-term features play important roles in predicting the adoptability of ideas and the best classification accuracy was achieved by the hybrid classification models. In most cases, the precisions of classification models decreased as the number of recommendations increased, while the models’ recalls and F1s increased.

Originality/value

This research dealt with the problem of information overload in an open innovation context. A large amount of customer opinions from an innovation community were examined and a recommendation system to mitigate the problem was proposed. Using the proposed system, the firm can get recommendations for ideas that could be valuable for its business innovation in the idea generation phase, thereby resolving the information overload and enhancing the effectiveness of open innovation.

Details

Industrial Management & Data Systems, vol. 118 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 16 March 2015

DongHee Kim, SooCheong (Shawn) Jang and Howard Adler

The purpose of this paper is to determine hidden drivers of electronic word-of-mouth (eWOM) by modeling attributes of self-relevant and quality-relevant values. This is a…

6776

Abstract

Purpose

The purpose of this paper is to determine hidden drivers of electronic word-of-mouth (eWOM) by modeling attributes of self-relevant and quality-relevant values. This is a meaningful extension of previous consumer behavior research regarding the association of eWOM and self-constructs.

Design/methodology/approach

An on-site survey was conducted to collect data. Statistical analyses, including structural equation modeling and multigroup analysis, were used to empirically examine which factors significantly influence café customers to engage in eWOM.

Findings

The study found significant drivers of eWOM intentions by examining self-relevant values connected with the café, such as conveying reflected appraisal of self, conspicuous presentation and self-image congruity beyond the simple evaluation of service quality. The moderating effect of consumer opinion leadership on the relationships between those drivers and eWOM intentions was also investigated.

Practical implications

The results demonstrated that consumers’ self-construal value was a salient diver of eWOM intentions rather than service quality value itself. However, the findings showed that these service qualities positively influenced opinion leaders’ eWOM intentions to generate information. This makes an important contribution by providing practical messages for foodservice operators to develop more effective marketing strategies.

Originality/value

The present research extends our understanding of the drivers of eWOM beyond the idea that eWOM simply reflects perceived quality evaluations. The authors found that consumers can construct a self-identity and present themselves to others in the virtual world by showing “what they eat or experience”.

Details

International Journal of Contemporary Hospitality Management, vol. 27 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Open Access
Article
Publication date: 30 June 2022

Norita Ahmad and Arief M. Zulkifli

This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is…

2762

Abstract

Purpose

This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is sparse in in-depth analysis.

Design/methodology/approach

This systematic review initially observed 2,501 literary articles through the ScienceDirect and WorldCat search engines before narrowing it down to 72 articles based on subject matter relevance in the abstract and keywords. Accounting for duplicates between search engines, the count was reduced to 66 articles. To finally narrow down all the literature used in this systematic review, 66 articles were given a critical readthrough. The count was finally reduced to 53 total articles used in this systematic review.

Findings

This paper necessitates the claim that IoT will likely impact many aspects of our everyday lives. Through the literature observed, it was found that IoT will have some significant and positive impacts on people's welfare and lives. The unprecedented nature of IoTs impacts on society should warrant further research moving forward.

Research limitations/implications

While the literature presented in this systematic review shows that IoT can positively impact the perceived or explicit happiness of people, the amount of literature found to supplement this argument is still on the lower end. They also necessitate the need for both greater depth and variety in this field of research.

Practical implications

Since technology is already a pervasive element of most people’s contemporary lives, it stands to reason that the most important factors to consider will be in how we might benefit from IoT or, more notably, how IoT can enhance our levels of happiness. A significant implication is its ability to reduce the gap in happiness levels between urban and rural areas.

Originality/value

Currently, the literature directly tackling the quantification of IoTs perceived influence on happiness has yet to be truly discussed broadly. This systematic review serves as a starting point for further discussion in the subject matter. In addition, this paper may lead to a better understanding of the IoT technology and how we can best advance and adapt it to the benefits of the society.

Details

Digital Transformation and Society, vol. 1 no. 1
Type: Research Article
ISSN: 2755-0761

Keywords

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